About the role
Job Description of Maintenance HOD at Head Office - Navi Mumbai
Overall Responsibility
· Responsible for the overall functioning of the Maintenance Department.
· Yearly Target setting for all the Branches and Achievement of Targets.
Service Sales Responsibility
· Responsible for timely AMC Conversions, AMC Renewals, ANR Reduction, Lost Lift Recovery, etc.
· Responsible for on-time billing and collection of payments.
Technical Responsibility
· Ensure that the monthly maintenance schedule is 100% completed.
· Ensure timely troubleshooting of all breakdown calls and callback ratio is reduced.
· Ensuring that the Safety & Quality Audits are 100% completed.
· Effective utilization of Manpower and achievement of higher utilization rates.
Repair Work Management
· Responsible for revenue generation from Maintenance Repair works.
· Ensure timely follow up and completion of Repair work at sites.
Material Management
· Responsible for reduction of consumables and spares.
· Ensuring stock is updated on a monthly basis and maintained at the required level (at HO and Branches).
Manpower Management
· Responsible for Maintenance Team Recruitment, Motivation, Training, Development and Attrition Control.
· Conduct periodic ‘Performance Appraisal’ of team members and guide them to improve their performance.
Miscellaneous Activities
· Ensure achievement of client satisfaction by prompt response to customer issues.
· Implementation of Maintenance software.
· Branch visits to monitor the activities.
· Ensure to provide necessary Reports.
Requirements:
· Qualification: Diploma or Graduate in Engineering discipline
· Experience: 18 years of Techno Commercial experience
· CTC: 25 to 30 Lakhs per annum