About the role
Job Description of Maintenance Technical Manager at Head Office - Navi Mumbai
Overall Responsibilities
· Responsible for the overall Technical aspects of the Maintenance Department.
· Assisting HOD in Yearly Technical Target setting for all Branches and achievement of Targets.
Service Responsibilities
· Ensure that the maintenance schedule, Safety and Quality audits are 100% completed.
· Ensure timely troubleshooting of all breakdown calls and callback ratio is reduced.
· Ensure effective utilization of Manpower and achievement of higher utilization rates.
Repair Work Responsibilities
· Responsible to provide support to Branches in identifying the correct Repair Module.
· Preparing or verifying the Tech Sheet, GADs, Bill of Material, where needed.
· Coordinate with other departments and ensure required materials are delivered to Branches and tasks are completed ‘on time’.
Material Management
· Discuss with the Repair Team periodically to discuss the Technical issues and advise Management on the action to be taken.
· Ensuring stock is updated on a monthly basis and maintain at required level (HO / Branches).
Technical Responsibilities
· Point of contact at the HO level for Branches to solve Technical issues (PM, Breakdown, Mantrap, Shutdown, LSD, Repair work execution, Product related, etc).
· Coordination with various departments including R&D, Repair, Quality departments, vendors, etc to solve Technical issues at the earliest possible.
· Responsible for identifying ‘Root Cause Analysis’ and ‘Corrective Action Plan’.
· Conducting periodic ‘Technical Review’ meeting with Technicians / Supervisors
Manpower Management
· Responsible to Identify ‘Training Needs’ of the Team and organize suitable training programs.
· Ensure adherence to the Maintenance Department / HR / company policies.
Miscellaneous Activities
· Ensure achievement of client satisfaction by prompt response to customer issues.
· Branch audit visits to monitor the activities.
· Ensure that software / database are updated on time and used effectively.
· Ensure to provide necessary Reports.
Requirements:
· Qualification: Diploma / Graduate in Engineering
· Experience: 15 years of Maintenance experience
· CTC: 10 to 12 Lakhs per annum