About the role
Core Competencies Required
Partnership Management: Advanced expertise in B2B relationship management, partnership development, account management, and business relationship building
Design Industry Knowledge: Understanding of architectural and interior design industry, design processes, project workflows, and professional service requirements
Business Development: Strong capabilities in revenue generation, business planning, market development, and partnership-driven growth strategies
Operations Management: Knowledge of program management, operational processes, performance tracking, and service delivery optimization
Key Result Areas & Strategic Accountabilities
1. Design Partnership Network Development & Management
- Partner Acquisition: Identify, evaluate, and onboard high-quality architects and interior designers expanding professional partnership network
- Relationship Management: Maintain strategic relationships with key design professionals ensuring ongoing engagement, satisfaction, and business growth
- Partnership Segmentation: Develop partnership segmentation strategies addressing different designer categories, project types, and business potential
- Network Optimization: Continuously optimize partnership network ensuring balanced geographical coverage and market penetration
2. Partnership Program Management & Operations
- Program Design: Design and implement comprehensive partnership programs including benefits, incentives, training, and support services
- Service Delivery: Ensure superior service delivery to design partners including technical support, product information, and project assistance
- Program Optimization: Monitor and optimize partnership programs based on partner feedback, business performance, and market requirements
- Quality Assurance: Maintain quality standards across all partnership interactions ensuring consistent brand experience and professional service delivery
3. Revenue Generation & Business Development
- Revenue Optimization: Drive revenue generation through design partnerships focusing on project conversion, product specification, and business growth
- Business Planning: Develop business plans for partnership revenue growth including target setting, strategy development, and performance tracking
- Market Development: Expand market presence through design professional networks including new market entry and competitive positioning
- Partnership ROI: Monitor and optimize return on investment from partnership activities ensuring cost-effective revenue generation
4. Design Professional Support & Enablement
- Technical Support: Provide comprehensive technical support including product specifications, application guidance, and project consultation
- Design Tools & Resources: Develop and provide design tools, resources, and materials supporting professional design workflows and project success
- Training & Education: Design and deliver training programs covering product knowledge, application techniques, and design trends for partner professionals
- Project Support: Provide dedicated project support including color consultation, technical assistance, and problem-solving for high-value design projects