Manager - Concuity

Manager- Concuity

JOB INFORMATION

Job Title Name:

Manager - Concuity

HCA Grade / Level:

L8

JOB PURPOSE

Leads and supervise a group of Developers & Analysts to support the Concuity application. The Concuity application provides tools to track and manage healthcare payer compliance, including contract modeling, discrepancy management, workflow/work queue management, and reporting. Ensures that enhancements, defects, and integration changes are developed, tested, and deployed efficiently and timely.  Coordinates cross-team interlocks (Testing Services, Operations, Database administers, Patient Accounting) to ensure that timelines, expectations, and dependencies are developed collaboratively. Ensures that requirements, policies and procedures are documented and clearly communicated. Works proactively and innovatively to identify process improvements. Serves a primary point of contact with business owners in relation to system functionality, regulatory requirements, and enhancement requests. Performs HR management functions for direct reports, including resource allocations, goal setting, performance evaluations, and merit reviews. This position requires leadership, communication skills, and critical thinking.

MAJOR RESPONSIBILITIES AND ACCOUNTABILITIES

·Responsible for supervision of Product Analysts, and Application Developers, Reporting Developers, and ETL Engineers including goal setting and performance evaluation.

·Responsible for management of strategic, tactical, and operational issues and plans for Concuity development group.

·Ensures the health of the Concuity application is maintained through rapid application growth and developments.

·Strategical plans for the future of the application related to technical and resource needs

·Responsible for contribution to annual budget planning and tracking.

·Sets strategic product direction in partnership with Concuity IT leadership and the business owners.

·Responsible for development of business requirements and technical specifications for the maintenance and enhancement of the Concuity

·Independently and in conjunction with other corporate departments, achieve company application goals and create platform and development standards as well as policies to refine the ability to reach and maintain said goals.

·Ensure that functional area(s) deliver products and services effectively, develop its staff and capabilities, follow processes and standards, build and expand relationships with key stakeholders, and plan and allocate resources to meet organization goals.

·Direct strategic development, management, and deployment of automation development across business lines

·Ensure application design to manage and maintain data security and integrity.

·Ensure the utilization of software release management.

·Deliver software, infrastructure and architecture that meets the needs of automation stakeholders.

·Implement mechanisms to monitor, manage and provide progress on all software development activities.

·Ensure the on–time and quality delivery of software development projects.

·Develop and maintain internal and external IT support systems.

·Create, implement and maintain a continuous improvement plan for automation development.

·Prepare specifications of a highly technical or complex nature

·Develop and execute training and certification programs for automation technology and platforms.

·Maintain and exceed operational targets, service–level agreements, schedules, quality, or cost requirements.

·Make long–term and short–term decisions in relation to platform / technology development strategies as they relate to the overall business strategy.

·Ensure the support of enterprise development community through engagement, development support, and platform availability.

·Manage costs and expenditures to department budget to include labor, contracts, vendors, and software.

·Ensure routine training assessments and fulfilling activities.

·Participate in building functional core competencies and disciplines to support the needs of the business.

·Participate in resource planning, recruiting, and allocating resources to meet the demand of automation projects and intradepartmental efforts.

·Create an environment that encourages information sharing, team–based resolutions, cross–training, and process improvement within the area managed to ensure effectiveness, efficiency, and servant leadership.

·Utilize relationships and data analytics to ensure automation stakeholders have visibility into program health, customer challenges, and issue escalations with a goal towards raising the collective level of excellence.

REPORTINGSTRUCTURE

Does this position formally supervise employees? (Y / N)

Y

JOB SPECIFICATIONS

Qualification

Bachelor’s of technology or Bachelor’s in any other relevant field

Years of Experience

·Overall, all 15+ years of experience in software development

·5+ years of experience in management (required)

Skills and Capabilities

Details

People Management Skills

·Exceptional stakeholder service skills in a team–oriented, collaborative environment

·Proven managerial and administrative skills

·Proven ability to remove barriers and enable teams to complete objectives

·Exceptional interpersonal skills to interface with all levels of the organization

·Conduct performance reviews, performance management interviews, career development,

and coaching / mentoring activities

Technical Skills

·Demonstrated experience with process improvement / re–engineering

·In–depth knowledge of information systems for healthcare or a related industry

·Working proficiency in JAVA, PLSQL, SQL, API Development, Google Cloud Platform (Examples: Anthos, Big Query), Azure DevOps, and GitHub.

·In–depth knowledge of all applicable systems as assigned

·Experience in running and developing Agile teams

·Knowledge of architectural principles

·Experience in partnering with and leading internal and external technology resources in    solving complex business needs

·Knowledge of industry technology language development trends

·Knowledge of microservices architecture and distributed systems

·Preferred certification: Six–Sigma Green Belt

Other Skills

·Results oriented with an eye towards business results as the objective of automations

·Demonstrated excellent analytical skills and problem–solving abilities

·Demonstrated ability to effectively direct and achieve a multitude of objectives simultaneously

·Demonstrated ability to successfully manage vendor relationships

·Ability to make independent decisions

·Ability to judge problem severity and use discretion in obtaining services as needed

·Proven ability to effectively navigate a highly matrixed organization

·Willingness to take appropriate risks to capitalize on opportunities

·Proven ability to quickly earn the trust of sponsors and key stakeholders, lead and inspire teams, set direction and approach, resolve conflict, deliver touch messages with grace, execute with limited information and ambiguity

·Exceptional written and verbal communication skills

·Ability to leverage technical metrics to drive effective business decisions

·Experience with various resource models such as managed services and staff augmentation models

·Demonstrated excellent project management leadership abilities including managing complex projects and utilizing project management tools

·Willingness to contribute to a positive and inclusive team culture