About the role
Job Description
Document ID :
Rev. No. :
Issued Date :
PositionTitle:
Credit Control Executive / Manager
Function/Department:
Date:
PositionGrade:
P2
Reports to: Credit Control Head
Location / Region: Vadodara
ApprovedBy:
Job Purpose
Direct Reports
KeyFigures
To effectively manage customer receivables, collections, credit control processes, customer master management, scheme accounting, and MIS reporting to ensure healthy cash flow, minimize outstanding receivables, maintain credit discipline, and support business growth while adhering to company policies and financial controls.
XXX à XXX à XXX à XXX
TeamSize
0
Budget
10 L
Main Responsibilities, Authorities & Accountabilities
Requirements, Skills & Competencies
·Education Qualifications (Required / Desirable):Required
· /
·Preferred
·MBA (Finance)
·CA Inter / ICWA Inter (Preferred)
·
·Knowledge Requirements:
·Accounts Receivable (AR) Management
·Credit Control & Collections
·Financial Accounting Principles
·Bank Reconciliation
·Customer Account Management
·GST & Commercial Documentation
·Scheme Accounting
·Oracle ERP / SAP ERP
·Advanced Microsoft Excel
·MIS Reporting & Data Analysis
·Credit Risk Assessment
Decisionstobe takento Manager
Accountability
Receivables Management
·Monitor and manage customer receivables and ageing.
·Publish periodic receivables statements.
·Prepare collection plans and ensure execution.
·Follow up with customers for timely collections.
·Manage collection and accounting of C-Forms, EMDs and other statutory documents.
·Process credit notes, debit notes and sales returns.
·Review Plan vs Actual collections and escalate deviations.
·Perform bank reconciliations and resolve discrepancies.
Collections Management
·Ensure collection of advance payments as per policy.
·Monitor adherence to PDC and agreed payment terms.
·Handle special payment arrangements for institutional and key account customers.
·Account for collections, liquidated damages (LD), deductions and adjustments.
·Record bank receipts and collections in Oracle.
·Manage LC documentation and negotiations.
·Clear open invoices and apply receipts in Oracle accurately.
Credit / Debit Note & Scheme Management
·Process regular commercial schemes and cash discount claims.
·Account for monthly, quarterly and half-yearly promotional schemes.
·Prepare and process interest debit notes.
·Validate supporting documents before claim settlement.
·Ensure timely accounting and closure of scheme liabilities.
Customer Master Management
·Verify customer onboarding documents.
·Coordinate approvals for new customer creation.
·Create and manage customer masters in Oracle.
·Monitor customer credit limits and credit checks.
·Ensure adherence to customer creation SLA.
MIS & Reporting
·Generate daily outstanding reports.
·Track due date-wise receivable positions.
·Prepare collection and variance reports.
·Generate balance confirmation reports.
·Monitor sales return reports.
·Track unapplied receipts, unidentified receipts and pending adjustments.
·Analyze incomplete AR transactions and coordinate closure.
·Generate Oracle-based reports and provide analytical insights to management.
Responsibilities
Ensure timely and accurate collections.
Maintain debtor ageing within approved limits.
Improve collection efficiency and DSO performance.
Support audits with required documentation.
Coordinate with Sales, Finance and Customers for issue resolution.
Maintain process compliance and documentation.
Ensure accurate accounting entries in Oracle ERP.
Authorities
Follow up directly with customers regarding outstanding payments.
Recommend credit release/blocking based on customer exposure and payment status.
Verify and recommend customer master creation requests.
Recommend processing of credit/debit notes as per policy.
Escalate overdue accounts and collection risks to management.