About the role
Designation: Manager - Digital Tech member
Role type: Individual Contributor
Department: Digital Reporting to: AVP- Digital Tech Lead
Location: Mumbai HO Your Role (summary): Team Member Digital Technology
Digital Asset Management & Product Execution • Lead the development, management, and continuous enhancement of digital assets including Websites, Mobile Apps, APIs, and platforms.
• Drive end-to-end product execution from concept to deployment and ongoing optimization.
• Build and refine customer-centric user journeys to deliver best-in-class digital experiences.
• Leverage analytics, customer insights to continuously improve product features, user journeys, and conversion metrics
• Work closely with Stakeholders to prioritize features, manage backlogs, and ensure smooth product releases.
Technology Stack & Integrations • Own the digital technology stack across web, mobile, APIs, middleware, and backend systems.
• Manage and govern integrations with internal and external systems (KRAs, KYC agencies, Payment Gateways, CRM/LMS, API providers, etc).
• Ensure Cost Optimized scalable, secure, and high-performance architecture. Vendor Management & Negotiations