About the role
Job Purpose • Effective Tracking of MISs to ensure timely action of leads • Manage Real time Sales support to Field Team • Provide timely inputs to finance team for P&L Management • Run contest for teams as agreed with stakeholders Duties and Responsibilities o Manage Real time Sales support to Field Team on STS & co-ordinate with Credit, RCU, COE & IT team to clear roadblocks o SFDC ID creation for Call Centre agents & On Role Sales team members on STS o Testing System enhancements for smoother functioning. o Manage SFDC Reports in form of Business Reports, Hierarchy maintenance o Creating/Configuring Schemes as per Business Requirement o Monthly Target Allocation to Sales team Key Decisions / Dimensions o Automation of MISs o Identify & fix regular issues faced by field team Major Challenges o Manage Real time Sales support to Field o Tracking MISs to ensure on time business decisions are made