About the role
- Lead and develop a team of product managers and/or product analysts.
- Provide coaching on requirements quality, delivery discipline, and stakeholder communication.
- Establish consistent ways of working, templates, and best practices.
- Build team capabilities over time toward stronger product thinking, problem-solving, and ownership.
- Partner with global product teams to translate product direction into clear, actionable requirements.
- Ensure readiness of requirements for engineering, including completeness and clarity.
- Support teams through development by providing ongoing clarifications and managing dependencies.
- Oversee testing, validation, and release readiness activities.
- Ensure smooth execution of demos, releases, and change-related activities.
- Apply structured thinking to break down ambiguous problem statements into actionable requirements.
- Take ownership of delivery outcomes, ensuring solutions meet intended objectives and quality expectations.
- Work closely with product, engineering, and business stakeholders across geographies.
- Maintain alignment on priorities, scope, and timelines.
- Proactively identify risks, gaps, and dependencies, and drive resolution.
- Apply knowledge of healthcare provider workflows (clinical, operational, or revenue cycle) to support product development.
- Ensure solutions are practical, usable, and aligned with end-user needs.
- Continuously build domain depth within the team.
- Help define and evolve product and delivery processes within the GCC.
- Drive consistency in backlog management, documentation, and delivery tracking.
- Identify opportunities to improve efficiency, quality, and time to delivery.
- Bachelor’s degree required; MBA preferred.
- 12+ years of experience in product management, business analysis, or related roles.
- 3+ years of experience leading teams.
- Strong experience in the healthcare provider domain (e.g., hospitals, health systems, revenue cycle, clinical systems).
- Strong experience working closely with engineering teams on requirements and delivery.
- Comfortable working in ambiguous, evolving environments with distributed/global team.
- 12+ years of Product Management experience, including 5+ years in US Healthcare/ Supply Chain.
- Experience managing product portfolios, prioritization and roadmap planning.
- End to end product ownership from strategy through delivery, launch, support and continuous improvement.
- Experience leading Product Managers, Product Owners or Business Analysts.
- Strong coaching, mentoring and product capability building experience.
- Proven experience establishing Product Management frameworks, governance and best practices.
- Strong customer centric mindset with the ability to translate business and customer needs into product solutions and requirements.
- Accountable for product outcomes, including business impact, customer satisfaction, adoption and quality.
- Strong collaboration experience with Engineering, Architecture, QA and Business teams.
- Experience managing risks, dependencies, testing, release readiness, production launches and postproduction support.
- Strong Agile product development and stakeholder management experience.
- Strong collaboration experience with Engineering, Architecture, QA and Business teams.
- Experience managing risks, dependencies, testing, release readiness, production launches and postproduction support.
- Strong Agile product development and stakeholder management experience.
- Strong leadership and people development skills with the ability to coach and build product management capabilities within the team.
- Strong customer-centric mindset with the ability to translate business and end-user needs into clear product requirements and practical solutions.
- Ability to apply structured thinking and sound judgment in ambiguous and evolving situations.
- Strong collaboration and stakeholder management skills across Product, Engineering, Architecture, QA and Business teams in distributed and global environments.
- Demonstrated ownership and accountability for delivery outcomes, including quality, customer satisfaction, adoption and business impact.
- Strong organizational and problem-solving skills with the ability to identify risks, gaps and dependencies and drive timely resolution.
- Continuous improvement mindset with a focus on improving product processes, backlog management, documentation, delivery tracking, efficiency and quality.