About the role
Position:
Manager - Sales Support
Position Purpose:
To provide Institutional sales support activities
Principal Accountabilities:
·Provide administrative sales support and serve as a liaison for Sales personnel & Customers.
·Handle & Assist Institutional Client's related inquiry quickly and professionally to reduce any delay in the process.
·Co‐ordination with Clients / Distributors / Relationship Mangers for smooth flow of transactions followed by checking & maintaining record of the same.
·Online / Offline transactions reporting, tracking funds & informing Client & RM
·Handling Distributor requirements & mailing their structures quarterly.
·Take the extra mile for Customer Service.
·Manage other activities i.e., Daily Business, MIS, etc.
·Establishing a positive rapport with all clients & Relationship Managers
·Continuous innovation with the work process.
·Goal orientation, working effectively with the teams, interpersonal and influencing skills to manage customers effectively
Knowledge, Skills, Competencies, and Certifications:
·Proactive, adaptable, and strong communication skills.
·Well versed with MS Office
·Multi-tasking
Preferred Industry Experience:
Candidate with relevant experience in AMC or any other financial institution handling corporates and other Institutional clients