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Emkay

Posted 18 Oct 2026

Manager / Senior Manager - Customer Service (Mumbai)

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Employment
Full time
Team
Customer Service
Posted
18 Oct 2026

About the role

Job Responsibilities

·Processing of Client onboarding

·Processing of transaction across all investment product’s

·Coordination with AMCs and other manufacturer

·Coordination with internal departments

·Maintain records of clients, transactions

·Maintain business MIS of the Unit

·Reporting of business to MIS team

·Coordinating with clients as per requirement

·Ensure best service to clients and RMs

Organizational Relationships

·Works closely with the Sales, Research and Products team of Emkay Wealth

Skills

·Excellent interpersonal skills

·Adaptable to work with various departments within organisation

·Problem solving abilities

·Excellent communication skills in English

Qualification

·Graduate or MBA with specialisation in Finance

Experience

·2-4 years of customer service experience in Wealth Management/Financial services industry with understanding of financial products

Competencies

·Lives the company values

·Business Awareness & Market Knowledge

·Customer Centricity

·People Connect

·Result Orientation

·Networking Ability

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