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XpertReach

Posted 10 Dec 2024

Manager/Sr Manager/ Chief Manager - Business Excellence & Projects

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Employment
Full time
Posted
10 Dec 2024

About the role

Key Responsibilities:

Strategic Initiatives:

  •  Identify and Prioritize: Identify critical business challenges and opportunities that require strategic interventions.
  •  Project Management: Lead and manage strategic projects from initiation to completion, ensuring timely delivery and achievement of objectives.
  • Business Process Re-engineering: Analyze existing processes to identify areas for improvement and implement innovative solutions.
  • Digital Transformation: Drive digital initiatives to enhance operational efficiency, customer experience, and revenue generation.
Business Excellence:
  • Performance Management: Develop and implement key performance indicators (KPIs) to monitor and improve business performance.
  • Continuous Improvement: Foster a culture of continuous improvement by identifying and implementing best practices.
  • Change Management: Lead change management initiatives to ensure smooth transitions and minimize disruptions.
  • Risk Management: Identify, assess, and mitigate risks to protect the organization's interests. 
Collaboration and Stakeholder Management:
  •  Cross-Functional Collaboration: Collaborate effectively with various departments to achieve shared goals.
  •  Stakeholder Management: Build and maintain strong relationships with key stakeholders, including senior management, employees, and external partners.
  •  Communication: Communicate effectively with stakeholders at all levels, both verbally and in writing


RequirementsEducational Qualifications:

 Minimum: A bachelor's degree in engineering, business administration, or a related field.
 Preferred: A postgraduate degree (MBA or equivalent) in a relevant field.

Experience:

 Minimum: 8-10 years of relevant experience in a corporate setting.
 Preferred: Experience in a similar role, leading business excellence initiatives, and managing large scale projects.

Skills and Competencies:

 Strategic Thinking: Ability to think critically and develop innovative solutions.
 Project Management: Proven experience in managing complex projects from initiation to completion.
 Process Improvement: Strong skills in process analysis, design, and implementation.
 Data Analysis: Proficiency in data analysis and interpretation to identify trends and insights.
 Leadership and Teamwork: Ability to lead and motivate teams, build strong relationships, and foster a positive work environment.  Communication Skills: Excellent written and verbal communication skills.
 Technical Proficiency: Knowledge of relevant software tools and technologies (e.g., project management tools, data analysis tools).  Change Management: Ability to manage change effectively and drive organizational transformation.
 Domain Knowledge: Understanding of the insurance industry, particularly life insurance.

Certifications (Preferred):

Six Sigma Black Belt
 Lean Six Sigma Green Belt
 Project Management Professional (PMP) certification
 By possessing these qualifications and skills

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