About the role
Job Purpose “This position is open with Bajaj Finance ltd.” Duties and Responsibilities ? Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses. ? Recruit, retain, manage & build a productive team of Off Roll employees ? Maintain delinquency on the portfolio, in line with the Product Segment. ? Take Care of customer Escalations and Complaint ? Monitor & measure key conversion, productivity & data penetration metrics ? Learning and Understanding of CRM & lending system - & Finnone is must. ? Effectively engage with Credit, Operations & Risk teams. ? Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection. ? Tracking cases at every stage to have better control. Required Qualifications and Experience ? Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage ? Ensure to update status within 24 hrs of lead received. ? Ability to Recruit FOS through different channels. ? Maintain a pickup percentage as per the metric. ? Maintain FOS productivity as the metric. ? Excellent Team Handling and problem resolving ability. ? Good hands on experience and knowhow for working on Data Management and MS Office. ? A good team leader to handle the team and achieve the set target. ? Exceptionally high motivational levels and needs to be a self-starter.