About the role

Role Title:Market Development Officer (Wet Walling Solutions)Business :Building Solutions. Department:Sales – Wet WallingAge: Grade:C3/ C2Designation: Executive/ Assistant Manager Qualifications Educational :Must be a Graduate and preferably a Post Graduate - MBA (Marketing) Professional :Minimum 2 years and Maximum 5 years’ experience in Building Materials Must have the willingness to travel. ORGANIZATIONAL RELATIONSHIPS Reporting Matrix:Administrative Reporting:Key Accounts Manager (Projects) Functional Reporting:Zonal Sales Manager Roles Reporting to this position: Administrative Reporting:- Functional Reporting:- ROLE Responsible for sales of Wet Walling Solutions in Building Materials Industry through business to business interactions or end customers – Architects, Contractors, Builders, Consultants etc. ACCOUNTABILITIES 1)Market demand generation & network expansion: •Ensure achievement of revenue as per target for the specific territory assigned. •Visit Architects, Consultants, Interior designers, leading contractors in the specified region regularly •Would be responsible for conversion of leads to orders. 2)Marketing activities: •Preparing and sending various reports to the branch office and maintaining quarterly and annually sales figure for the assigned territory. •To ensure timely collection of the documents required from dealers and customers. •Ensuring proper handling of products to achieve good customer satisfaction. •To ensure the outstanding are being properly monitored and kept to the minimum as per approval from corporate office. 3)Customer Stability: •Follow up with customers for overdue collection. •Leverage relationships to generate repeat sales. •Providing feedback from end customers to access possible improvements to existing products and also the need for new products. •Ensuring customer satisfaction by achieving delivery & service quality norms. MEASURES •Sales – In metric tonnes. •Ageing of outstanding. •Repeat Sales. SKILLS Behavioural Skills: 1)Negotiation skills: To keep margins, profitability & customer satisfaction high. 2)Communication: Ability to freely discuss the information with the stakeholders in a positive way, and open to feedback or criticism. 3)Customer Orientation: Should be customer-sensitive, take timely feedback from them and address their complaints immediately. 4)Planning & Execution: Breaking the assignment into major milestones, and assigning timelines for each one, considering Risk factors in the planning process. 5)Analytical Skills: Ability to identify the relationship between events that are not obviously linked to each other, and take corrective & preventive actions for all quality control functions in the plant. Functional Skills: 1)Good knowledge of company’s products. 2)Perseverance. 3)Should possess excellent time management skills.

Market Development Officer

About the role

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Market Development Officer

Market Development Officer

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