About the role
Responsibilities:
- Identify and manage Individual Case Safety Reports (ICSRs) related to adverse events associated with pharmaceutical products.
- Enter data accurately and process cases in the safety database according to client guidelines and standard operating procedures.
- Conduct MedDRA coding for adverse events, medical history, and relevant medical terminology, as applicable.
- Review case information for completeness, accuracy, consistency, and compliance with safety reporting requirements.
- Support the submission of safety reports within applicable regulatory timelines.
- Perform follow-ups to obtain missing or additional information required for case processing.
- Identify and resolve moderately complex case-processing issues using established procedures and analytical skills.
- Maintain accurate documentation and follow quality standards, compliance requirements, and internal procedures.
- Coordinate with team members, supervisors, and client stakeholders to support timely case processing and submission.
- Contribute to process improvement initiatives and support team deliverables.
- Work in rotational shifts as required by business needs.
Requirements:
- Bachelor of Pharmacy (B. Pharm) or MBBS.
- Understanding of pharmacovigilance, adverse event reporting, and drug safety concepts.
- Knowledge of medical terminology and the ability to review medical information accurately.
- Attention to detail and analytical problem-solving skills.
- Ability to follow standard operating procedures and regulatory guidelines.
- Good written and verbal communication skills.
- Ability to work collaboratively in a team-oriented environment.
Key Skills:
- Pharmacovigilance Operations
- Individual Case Safety Reports (ICSRs)
- Adverse Event Reporting
- Case Processing and Data Entry
- MedDRA Coding
- Safety Database Management
- Regulatory Compliance
- Case Follow-ups and Submission Support
- Medical Terminology
- Quality Review and Documentation
- Analytical and Problem-Solving Skills
- Team Collaboration and Stakeholder Communication