About the role
Chapter Manager – Automation Team
Job SummaryThe Chapter Manager – Automation leads and develops a cross‑functional group of developers and Ops engineers responsible for building automation capabilities for a collaboration team. The role focuses on improving efficiency through tools and portals, while ensuring alignment with organizational goals.
The Chapter Manager oversees two feature teams (five developers and three Ops engineers each) working with a Product Owner. This is primarily a people and strategy role, with limited hands‑on involvement, supporting engineers’ growth and driving automation outcomes across delivery teams.
Key ResponsibilitiesLeadership & People Management• Lead, coach, and mentor developers, Ops, and technical experts.
• Conduct 1:1s, performance reviews, and define development plans.
• Foster collaboration, innovation, and high performance.
• Define and maintain automation strategy, standards, and governance.
• Identify and prioritize high‑value / high‑ROI automation initiatives.
• Validate high‑level architectures and ensure alignment with enterprise best practices.
• Track KPIs to measure automation effectiveness and value.
• Work with Product Owners, Product Managers, and line managers to align automation with delivery priorities.
• Promote early automation involvement in the SDLC.
• Champion DevOps, SRE, and AI‑driven automation practices where relevant.
• Animate communities of practice and knowledge‑sharing sessions.
• Manage hiring, onboarding, and capacity planning.
• Identify skill gaps and support training and upskilling.
• Contribute to talent development and retention with HR and leadership.
Experience
• 8+ years of experience in automation or automation leadership roles.
• Exposure to one or more automation domains (test automation, process automation, DevOps/pipeline automation).
• Experience with automation governance, lifecycle management, and team capability building.
Skills
• Strong people management and leadership skills.
• Excellent communication and stakeholder management.
• Ability to drive transformation across teams.
• Metrics‑driven and outcome‑oriented mindset.
• Experience managing or leading multidisciplinary teams (developers, Ops, automation specialists).
• Experience operating in an agile environment with multiple stakeholders (Product, Ops, support, internal clients).
• Proven ability to structure, scale, and govern automation practices across teams.
• Familiarity with DevOps, reliability, and quality practices in a production environment.
• Exposure to advanced automation topics such as automation, AI‑assisted automation, or platform‑based automation is a plus.
Chapter Manager – Automation Team
Job SummaryThe Chapter Manager – Automation leads and develops a cross‑functional group of developers and Ops engineers responsible for building automation capabilities for a collaboration team. The role focuses on improving efficiency through tools and portals, while ensuring alignment with organizational goals.
The Chapter Manager oversees two feature teams (five developers and three Ops engineers each) working with a Product Owner. This is primarily a people and strategy role, with limited hands‑on involvement, supporting engineers’ growth and driving automation outcomes across delivery teams.
Key ResponsibilitiesLeadership & People Management• Lead, coach, and mentor developers, Ops, and technical experts.
• Conduct 1:1s, performance reviews, and define development plans.
• Foster collaboration, innovation, and high performance.
• Define and maintain automation strategy, standards, and governance.
• Identify and prioritize high‑value / high‑ROI automation initiatives.
• Validate high‑level architectures and ensure alignment with enterprise best practices.
• Track KPIs to measure automation effectiveness and value.
• Work with Product Owners, Product Managers, and line managers to align automation with delivery priorities.
• Promote early automation involvement in the SDLC.
• Champion DevOps, SRE, and AI‑driven automation practices where relevant.
• Animate communities of practice and knowledge‑sharing sessions.
• Manage hiring, onboarding, and capacity planning.
• Identify skill gaps and support training and upskilling.
• Contribute to talent development and retention with HR and leadership.
Experience
• 8+ years of experience in automation or automation leadership roles.
• Exposure to one or more automation domains (test automation, process automation, DevOps/pipeline automation).
• Experience with automation governance, lifecycle management, and team capability building.
Skills
• Strong people management and leadership skills.
• Excellent communication and stakeholder management.
• Ability to drive transformation across teams.
• Metrics‑driven and outcome‑oriented mindset.
• Experience managing or leading multidisciplinary teams (developers, Ops, automation specialists).
• Experience operating in an agile environment with multiple stakeholders (Product, Ops, support, internal clients).
• Proven ability to structure, scale, and govern automation practices across teams.
• Familiarity with DevOps, reliability, and quality practices in a production environment.
• Exposure to advanced automation topics such as automation, AI‑assisted automation, or platform‑based automation is a plus.