About the role
Location: Newtown, Kolkata
Industry: International BPO / Customer Support
Job Type: Full-Time | Work From Office
Salary: ₹3.30 LPA
Job Overview:
Join a reputed global MNC and kick-start your career in international customer support. We are looking for enthusiastic candidates to handle voice and chat interactions with international customers while delivering exceptional customer service and ensuring customer satisfaction.
• Handle international customer interactions via voice and chat channels
• Resolve customer queries effectively and professionally
• Deliver high-quality customer service and support
• Accurately document customer interactions in the system
• Meet quality, productivity, and compliance standards
• Collaborate with internal teams to ensure seamless customer experience
Requirements
- Freshers and candidates with up to 11 months of experience can apply.
- Undergraduate or Graduate candidates eligible
- Excellent spoken and written English communication skills
- Comfortable working in rotational shifts, including night shifts
- Immediate joiners preferred
Benefits
- Salary: ₹3.30 LPA
- One-Way Cab Facility
- Virtual Interview Process
- Opportunity to work with a reputed Global MNC
- Excellent Career Growth Opportunities
- Exposure to International Customer Support Processes