About the role
Job Location: Pune / Bangalore (Relocation Required)
Interview Location: Kolkata
Industry: IT / BPO / International Customer Support
Job Type: Full-Time | Work From Office
Salary: Up to ₹5.75 LPA
Job Overview:
Join a leading Indian MNC and build your career in international customer support. We are looking for experienced professionals with strong communication skills to handle global customer interactions and deliver exceptional service in a fast-paced environment.
• Handle inbound and outbound calls with international customers
• Resolve customer queries related to products, services, billing, and technical support
• Maintain accurate records of customer interactions
• Meet quality, productivity, and customer satisfaction targets
• Coordinate with internal teams for effective issue resolution
Requirements
- Minimum 1 year of experience in International Voice Process
- Graduate in any discipline (Mandatory)
- Excellent spoken and written English communication skills
- Strong customer service and problem-solving abilities
- Candidates must be based in Kolkata and willing to relocate to Pune or Bangalore.
- Comfortable working from the office
Benefits
- Salary up to ₹5.75 LPA
- Relocation Support Provided
- Paid Professional Training
- Opportunity to Work with a Leading Indian MNC
Excellent Career Growth Opportunities
Exposure to Global Customer Support Operations