About the role
2. Server Monitoring using BSE provided tools like SolarWinds & KIWI.
3. Coordination & communication with L2 & L3 support for escalation
4. Coordinating with different lines of services.
5. Daily checking of monitoring & alerting systems.
6. Provide periodic reports- Nagios dashboard status, critical alerts, etc.
7. Review of Threshold with Infra/App/DB/Business owners.
8. Ensure Coverage of Critical infra under Monitoring with key critical KPI indicator.
Technical Skills/Knowledge Requirement
1) SolarWinds tool dashboard monitoring alert and communicate on mail to application /infra
team.(Must)
2) Capacity Report to be prepared daily/weekly/monthly (Must)
3) Ensure server availability (Must)