About the role
- Design, develop, and customize solutions in Dynamics 365 Sales.
- Develop and configure PowerApps (Model-driven and Canvas Apps).
- Build and maintain Power Automate flows for business process automation.
- Write and maintain JavaScript customizations, plugins, and client-side scripting.
- Develop and manage data flows for data migration and integrations.
- Integrate Dynamics 365 CRM with Workday, marketing platforms, and other third-party systems.
- Use XRM Toolbox for configuration, data management, and environment administration.
- Develop and manage integrations using Workday Studio.
- Implement and manage CI/CD pipelines for solution deployments across environments.
- Participate in release management and deployment planning.
- Troubleshoot production issues and provide timely resolutions.
- Ensure adherence to best practices, coding standards, and governance policies.
- Collaborate with functional consultants, business users, and technical teams.
- 5+ years of hands-on experience in Microsoft Dynamics 365 Sales.
- Strong expertise in PowerApps (Model-driven & Canvas Apps).
- Strong expertise in Power Automate (Cloud Flows).
- Strong expertise in JavaScript customization.
- Experience with plugins and workflows.
- Experience with CI/CD implementation (Azure DevOps preferred).
- Experience with solution management & deployments.
- Experience in data migration using dataflows, or similar tools.
- Strong working knowledge of XRM Toolbox.
- Experience with Workday Studio.
- Experience in CRM to Workday integrations.
- Experience integrating marketing applications like Marketo and HubSpot.
- Good understanding of CRM security roles, business process flows, and customization.
- Experience working with Jira for task tracking and sprint management.
- Experience using AI tools such as Claude and applying Vibe Coding to rapidly prototype and build business applications.
- Experience deploying and managing React and .NET applications in Azure environments.
- Hands-on experience with Azure Functions and Azure App Services.
- Experience working with Microsoft Copilot Studio for building and customizing AI copilots.
- Excellent verbal and written communication skills (US client interaction).
- Ability to work independently with minimal supervision.
- Strong ownership mindset and accountability for deliverables.
- Ability to efficiently communicate with clients and stakeholders.
- Strong analytical and problem-solving skills.
- Experience working in Agile/Scrum environments.
- Microsoft Dynamics 365 certifications.
- Experience working with US-based clients.
- Exposure to Azure services and integration patterns.
- Experience in enterprise-level CRM implementations.
- Experience in .NET application development.
- Experience in React application development.