About the role
- Oversee and supervise daily store operations to ensure smooth functioning
- Interact with customers to provide excellent service and build long-term relationships
- Support the execution of sales strategies to drive store performance
- Attend weekly sales meetings with Directors and Area Head to review targets and strategies
- Assist in overall store management, including staff coordination and performance tracking
- Act as a liaison between Head Office and the store team
- Estimate and report daily/weekly/monthly sales data to the Head Office
- Conduct training sessions for staff on sales techniques and customer psychology
- Collaborate with the team to analyze competitor strategies and market positioning
- Maintain high visual merchandising standards and apply sensory marketing techniques
- Plan and execute timely customer engagement activities (e.g., birthdays, anniversaries, festive greetings)
- Coordinate PR deliverables such as Google reviews, testimonials, and social media inputs
- Conduct market research to better understand consumer behavior and local preferences
- Assist in planning and optimizing store resources and manpower
- Develop and implement store-specific marketing initiatives
- MBA in Marketing
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team.
- Strong organizational skills and time management abilities.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).