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IIFL Group

Posted 22 Sep 2026

National Collection Manager

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Team
Collections
Posted
22 Sep 2026

About the role

1. Strategy & Portfolio Control Formulate and implement end-to-end collection strategies, policies, and standard operating procedures (SOPs) for various loan portfolios (e.g., Home Loans, LAP, Personal Loans, MSME, or Microfinance). Monitor bucket-wise flow rates (0-30, 30-60, 90+ days past due) and institute early warning triggers (EWT) to control portfolio roll-rates.  Drive specialized recovery programs for hard buckets (NPA/legal pool) and written-off portfolios.  2. Agency & Vendor Management Build, manage, and audit a robust network of external collection agencies, legal partners, skip-tracing teams, and repossession vendors across the nation.

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