About the role

Position Title: National Head – Franchisee DevelopmentLocation: Navi Mumbai (Head Office)(Pan-India responsibility with extensive travel)Organization: Kidzonia PreschoolReporting To: Managing Director / Founder / CEO(Board of Directors (strategic reporting)Department: Franchise Expansion & Business DevelopmentRole Purpose:The National Head – Franchisee Development is responsible for driving pan-India expansion of Kidzonia Preschool through a scalable, profitable, and compliant franchise model. The role involves strategic planning, franchise sales, partner onboarding, relationship management, revenue growth, and brand standardization across all franchise locations.Key Objectives of the Role:Expand Kidzonia Preschool’s footprint nationally through high-quality franchise partnersBuild a sustainable, profitable, and standardized franchise ecosystemEnsure franchisee success, compliance, and long-term brand alignmentDrive topline growth through franchise fees, renewals, and unit-level performanceCore Resposibilities:1. Franchise Strategy & National Expansion:Design and execute national franchise expansion strategy aligned with organizational visionIdentify high-potential geographies (Tier 1, Tier 2 & Tier 3 cities)Define territory mapping, cluster strategy, and city-wise rollout plansEstablish annual and long-term franchise growth targets2. Franchise Sales & Business Development:Lead end-to-end franchise acquisition process, including:Lead generation (online, channel partners, referrals, exhibitions)Investor meetings, presentations, and negotiationsCommercial structuring (franchise fee, revenue share, capex models)Close single-unit and multi-unit franchise dealsBuild and manage channel partners, brokers, and franchise consultantsDrive franchise revenue, sign-ups, and conversion ratios3. Franchisee Onboarding & Setup Oversight:Oversee complete franchise onboarding lifecycle, including:Location feasibility & market analysisInfrastructure & layout approvalsVendor coordination (interiors, furniture, learning material)Ensure timely school launch readiness as per brand standardsCoordinate with academics, operations, and marketing teams during setup4. Franchise Relationship & Performance Management:Act as the primary escalation and relationship owner for franchise partnersEnsure franchisee satisfaction, retention, and renewalsMonitor unit-level performance (admissions, occupancy, profitability)Support franchisees with business optimization strategiesLead annual franchise review meetings and audits5. Brand Compliance & Quality Control:Ensure strict adherence to:Brand guidelinesAcademic standardsOperational SOPsChild safety and statutory normsImplement compliance audits, corrective actions, and penalties where requiredProtect brand reputation and consistency across all locations6. Financial Oversight & Revenue Management:Own franchise P&L contribution at a national levelTrack:Franchise fee collectionsRoyalty revenueRenewal incomeSupport finance team in:ForecastingBudgetingUnit economics optimizationImprove ROI for franchisees to drive long-term sustainability7. Marketing & Lead Generation Collaboration:Work with central marketing team to:Design franchise marketing campaignsOptimize digital and offline lead funnelsRepresent Kidzonia Preschool at:Franchise exposEducation summitsInvestor roadshowsBuild the brand as a preferred preschool franchise in India8. Team Leadership & Capability Building:Build and lead a national franchise development teamDefine KPIs, targets, and incentive structuresMentor regional heads, sales managers, and relationship managersDrive a culture of performance, ethics, and accountability9. Legal, Regulatory & Risk Management:Coordinate with legal teams on:Franchise agreementsTerminations, renewals, and disputesEnsure compliance with:Education regulationsLocal municipal normsChild safety lawsProactively identify and mitigate operational and brand risksKey Performance Indicators (KPIs):Number of franchises signed (monthly/annual)Franchise revenue and royalty growthFranchisee satisfaction & retention rateTime-to-launch of new centersCompliance scores and audit resultsUnit-level performance benchmarksStakeholder Management:Internal:Founders / BoardAcademics & Curriculum TeamOperations & Training TeamMarketing & FinanceExternal:Franchise PartnersChannel Partners & ConsultantsVendors & Regulatory BodiesQualifications & Experience:Educational QualificationsMBA / PGDM in Marketing, Sales, Business Management, or EntrepreneurshipBachelor’s degree mandatoryExperience12–18+ years of experience in:Franchise developmentBusiness expansionRetail / Education / QSR / Healthcare franchisesMinimum 5+ years in a national leadership roleProven track record of scaling franchises across multiple statesSkills & Competencies:Strong strategic thinking and execution abilityExcellent negotiation and stakeholder management skillsDeep understanding of franchise economicsLeadership and team-building capabilitiesStrong presentation, communication, and influencing skillsAnalytical mindset with data-driven decision-makingHigh ethical standards and brand stewardshipTravel Requirements:Extensive pan-India travel (40–60%)Willingness to travel at short notice for franchise meetings and launchesCompensation & Benefits:Competitive fixed salaryTravel and communication reimbursementsLong-term growth and leadership opportunityCareer Progression:Chief Growth Officer (CGO)President – Franchising & ExpansionBoard-level strategic role

National Head – Franchisee Development ( Navi Mumbai)

About the role

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