About the role
Opening for one of the reputed FMCG- Professional; division company for the postiion of National TEchnical Manager
Taking care of Pan India Level
Base location - any metropolitian City.
Eligibility: 35 to 40 years
CTC - 33L max
Key Functional Areas: Planning, organising, administering & conducting training programmes, seminars, workshops, & events for Regional Trainers, Technical Trainers & salon to upgrade their skills and promote the brand Delivering education and training in order to follow new trends and techniques Providing hair consultation in order to decide what services the client needs Prepare SOP’s for the products and techniques to use the application. Grooming the team, check the performance of the team members Maintaining safety standards and cleanliness Emphasizing product benefits and assisting clients in the selection of retail products or services for their hair care needs Developing & cementing relationship with new & existing clients to ensure repeat business and regular customers Well versed with all kinds of international tools, related to hair styling , colouring & treatment. Position description: This position is responsibile for strategizing and implementing the training of Raaga Products Primary Responsibilities: • Training & demonstration of all Raaga Professional Products for in-salon and B2C use. • Managing & building professional relationship with the Key Accounts and doing Seminars and Clusters . • Frequent and timely contact with TEs; provide product knowledge, schedules detail days with them, follows-up on class requests (Beauticians) and troubleshooting calls and attends. Ensures that technical standards of the TEs are maintained at the highest standard • Ensure content of training programs coincides with company objectives, i.e. product launches, line extensions and also devicing new Training programs for knowledge upgrade. • Providing Skill development sessions (Sales training & customer relationship training to the Technical & Sales team) • Providing training in Selling Professional Products & supporting sale focusing on the development of salon business in designated area. This includes growth and development of new salon accounts • Participate in relevant Marketing and Sales meetings to develop awareness of product and program launches, line extensions, product positioning updates, etc • Participates or assists in planning, coordinating and scheduling of the TEs; provides response to education request • Conduct educational events and activities that encompass theory, practical experience, product knowledge and techniques for all Raaga Professional Products. Support education related activities for salons, Technical Executives (TEs) and distributors • Conducting Beauty Seminars and workshops to educate and generate business • Assists in implementation of training programs in an enthusiastic and professional manner as directed by the management Attends district, regional and company meetings for further personal and career development to learn about new presentation techniques, new concepts, new services and development of new products • Participates in evaluation of New Product Development according to the market need & company objectives and suggest break through innovations • Participates in discussions of competitive activities Educational qualifications preferred Category: Master's Degree, Professional Course Institution tier: Tier 1 training institute certification Required work experience Role: in planning & implementing technical trainings Years of experience: 12 to 15 Required Competencies: - Process knowledge - Customer satisfaction - Relationship management Required abilities Physical: Age