About the role
Shift Timing: 3.00AM - 12.00PM PST (US Pacific Time)
Location: Hyderabad - Remote
Job Description:
Key Responsibilities:
- Functional/Project Based: Lead
business requirement gathering sessions and translate business needs into
configurations or customizations.
- Implementation Leadership: For
new module rollouts, conduct "fit-gap" analysis to guide clients
toward standard features where possible, while clearly articulating the
ROI and maintenance trade-offs of custom development.
- Managed Services: Own the
lifecycle after the client’s "functional grooming" of a ticket,
from solution design, acceptance criteria, and final deployment.
- Technical Execution: Develop,
test, and deploy customizations using SuiteScript (1.0 & 2.x),
SuiteTalk, and SuiteFlow to extend NetSuite functionality beyond "out
of the box" capabilities.
- Artificial Intelligence (AI): Advise
clients on the NetSuite AI roadmap, helping them leverage SuiteSense and
other AI-driven features to automate financial and operational workflows.
- Integration Management: Support
integrations between NetSuite and third-party systems (e.g., Salesforce,
Billing platforms, etc.).
Key Qualifications:
- Experience: 5+ years of
hands-on experience in functional design, development, and administration
of NetSuite.
- Good understanding of ERP core business processes such as
Order-to-Cash (O2C), Procure-to-Pay (P2P), and financial management (GL,
AR, AP), Also, advanced module experience like ARM, R2R.
- Experience with NetSuite's configuration including
SuiteBuilder, SuiteFlow (workflows), and Saved Searches
- Support NetSuite Application Users on day to day to issues
- NetSuite system support including Production and Sandbox
environments
- Experience with Reports and Dashboard
- Experience with Inbound and Outbound integrations with
NetSuite
- User training for users to perform their day-to-day jobs by
explaining NetSuite standard practices
Leadership: Ideal one should be ready to manage the client during entire project phases starting from Business requirements to go live independently.
AI Acumen: Ability to understand how NetSuite is utilizing AI in their product and advise clients on utilizing AI for predictive analytics and process improvement.
Consultative Mindset: In implementations, the ability to advocate for "out of the box" best practices vs. custom extensions, managing client expectations effectively.
Documentation Skills: Proficiency in creating clear solution design documents (SDD) and user acceptance testing (UAT) scripts.
Language: Fluency in English (written and verbal) is required to support our global client base.
Certification: NetSuite Certified ERP Consultant or Certified Developer is a significant plus.
Nice to have: Additional experiences such as with integration tools e.g. Workato, supporting Zone or other billing platforms, TMT industry experience with, for example the transition from an asset-based business to subscription business models.