About the role
B Tech / B. E in CS/EE/IT or MCA;
With 4 years of IT experience and having Certification in Networking
Or
Any Graduate having 7 years of IT experience with Certification in networking
Sound knowledge of standard internet protocols such as SSH, FTP, SFTP, HTTP, POP, SMTP, IMAP, SNMP etc
Strong knowledge of diagnostic tools such as trace route, ping, and other cots product for internet monitoring
Strong knowledge of installation, configuration and trouble shooting of various packages on Linux OS and Microsoft OS
Monitor and maintain computer systems, Troubleshooting wide area networks, servers and routers, local area networks, and switches.
Excellent understanding and problem solving skills.
Experience of supervising and handling teams of network engineers
Experience in handling user interactions and problem solving abilities
Good communication skills
Experience in customer onboarding and training