About the role
Lead troubleshooting and resolution of critical network incidents and outages.
Participate in major incident bridge calls and drive service restoration activities.
Perform root cause analysis (RCA) and implement preventive measures.
Review network incidents for SLA compliance and operational improvements.
Manage and support enterprise networking platforms including:
Cisco Catalyst, Nexus, ASA, SD-WAN
Arista Switching
Palo Alto Firewalls
F5 BIG-IP (LTM, GTM, ASM/AWAF)
Meraki Wireless & SD-WAN
Infoblox DDI
AWS Route 53
Support and troubleshoot BGP, OSPF, VLANs, STP, MLAG/vPC, VPNs, NAT, and ACLs.
Manage firewall policies and network segmentation requirements.
Support remote access and site-to-site VPN connectivity. Qualifications: BACHELOR OF ENGINEERING