About the role
Job Description:
Core Networking (CiscoRouting & Switching, Meraki, Zscaler, and SD-WAN)
- Respond to network incidents and service requests within defined SLAs.
- Perform initial triage and troubleshooting of network-related incidents.
- Troubleshoot network issues related to Cisco Routing & Switching, Zscaler, Meraki, and SD-WAN technologies.
- Analyze network performance metrics and logs to identify and resolve issues.
- Configure and deploy Cisco routers and switches for LAN and WAN connectivity.
- Implement VLANs, trunking, and inter-VLAN routing for network segmentation.
- Deploy and maintain Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions.
- Assist in the deployment and management of SD-WAN and Meraki solutions, including vManage, vBond, and vSmart.
- Assist in the implementation of network changes and updates following change management processes.
- Document all changes made to network configurations and ensure compliance with company policies and procedures.
- Design and implement complex Cisco Routing & Switching configurations, including dynamic routing protocols (OSPF, EIGRP, BGP).
- Optimize network performance and reliability by fine-tuning routing protocols and QoS policies.
- Design and implement advanced Zscaler security policies to protect against evolving threats.
- Lead troubleshooting efforts for complex network issues, including packet captures and analysis.
- Conduct root cause analysis (RCA) for recurring network incidents and implement preventive measures.
- Provide mentorship and guidance to Level 1 support engineers on troubleshooting methodologies.
- Conduct capacity planning assessments to ensure network scalability and performance.
- Design and implement network architecture changes to support business requirements and growth.
- Evaluate new technologies and make recommendations for network upgrades and enhancements.
- Engage with vendors and third-party providers to resolve escalated network issues.
- Manage vendor relationships and coordinate support activities for critical network components.
- Participate in vendor evaluations and product selection processes for network infrastructure.
Mandatory Skills-
- Must have knowledge of Static Routing, EIGRP, OSPF, BGP, VLAN, VTP, Truck, inter VLAN, STP, MSTP, stacks, VSS, VPC, VDC. Experience with inter-company routing is preferred.
- Hands-on working experience on Cisco Switches, 2950, 3750,3850, C9000 series Power Stacking, Data Stacking, HSRP, VRRP & GLBP.
- Expert knowledge of protocols such as HTTP, SMBSMTP, FTP, DNS, TLS/SSL, TCP, etc.
- Advanced knowledge of technologies like VPN, VXLAN, VRRP, HSRP, STP, Port channel, NetFlow, and stacking technologies.
- Knowledge or experience with modern data center fabrics such as Nexus 9K using NDFC (DCNM), Arista VXLAN-BGP-EVPN, or Cisco ACI.
Any Degree
Mandatory Skills-
- Must have knowledge of Static Routing, EIGRP, OSPF, BGP, VLAN, VTP, Truck, inter VLAN, STP, MSTP, stacks, VSS, VPC, VDC. Experience with inter-company routing is preferred.
- Hands-on working experience on Cisco Switches, 2950, 3750,3850, C9000 series Power Stacking, Data Stacking, HSRP, VRRP & GLBP.
- Expert knowledge of protocols such as HTTP, SMBSMTP, FTP, DNS, TLS/SSL, TCP, etc.
- Advanced knowledge of technologies like VPN, VXLAN, VRRP, HSRP, STP, Port channel, NetFlow, and stacking technologies.
- Knowledge or experience with modern data center fabrics such as Nexus 9K using NDFC (DCNM), Arista VXLAN-BGP-EVPN, or Cisco ACI.