About the role
- 8+ years of experience in Network Design, Implementation and support
- Responsible for creating High level Network design, Low level design, Implementation Plan, migration plan, testing plan for the new projects.
- Validating the existing design and provide recommendations for optimization
- Expertise knowledge in Juniper Products (SRX series)
- Hands on work experience in Juniper Products (EX and QFX switches and MX Series router)
- Hands on experience in Routing Protocol – BGP and OSPF
- Responsible for troubleshooting and fixing Major Network issues (Priority Medium to Critical)
- Work collaboratively with Customer L3 team and TCS internal towers to identify and fix complex issues
- Participate in MIM (Major Incident Management) Calls and provide solution/ update on a timely manner
- Provide appropriate guidance to L1/L2 team
- Technical co-ordination with the OEM support in the event of any Technology assistance
- Update Training and Support documentation