About the role
Key areas include:
· Core IP routers and capacities supporting the complete suite of International IP network services.
· Internet Edge Routers providing IPT and GID services to key OTT and Eyeball customers.
· Private IP service Provider Edge routers including multiple generation of PE devices servicing Telstra internal and external customers.
· Overlay GMNS and SD-WAN product range, providing services to our enterprise customers.
· Support and operational systems.
Key Responsibilities:
· Contributing to the build, installation and deployment of multiple complex network technologies, platforms and/or systems.
· Work closely with other internal teams to achieve a successful outcome for stakeholders.
· Work closely with the various operations teams to support planning and scheduling of network activities.
· Support the expansion and growth strategies of the network, working closely with the capacity team.
· Maintaining a high level of capability in network engineering, including new and emerging technologies, networks tools, systems, and processes so that you can model continuous learning and actively provide coaching and mentoring of other network engineering team members.
· Support the deployment and management of internal networks.
· Manage the spares and global movement of hardware.
· Support the required activities associated with the management of an international ISP – global registry support / IP address management.
Key Activities for this role:
· Understanding the impact of changes in the environment; working with agility and creating the conditions for embracing and driving continuous change.
· Considers enterprise impact when adjusting plans in line with changes and proactively plans for changes and develops contingency plans to minimise risk.
· Seeks feedback from customers/stakeholders and adjusts to maximise outcomes.
· Managing product lifecycles: Identifying, develop, monitor product lifecycles to maintain an up-to-date equipment portfolio.
· Transitioning to new networks and solutions - Migrates legacy networks and solutions to new networks and solutions seamlessly, with minimal impact to the customer; Transition planning, Testing, performance monitoring and decommissioning as applicable.
· Network Business and Commercial - Defines and manages business and commercial agreements for the cost-effective delivery of network solutions
Network Support:
Key areas include: · Core IP routers and capacities supporting the complete suite of International IP network services. · Internet Edge Routers providing IPT and GID services to key OTT and Eyeball customers. · Private IP service Provider Edge routers including multiple generation of PE devices servicing Telstra internal and external customers. · Overlay GMNS and SD-WAN product range, providing services to our enterprise customers. · Support and operational systems. Key Responsibilities: · Work closely with operations teams when asked to provide tier 3 support of activate network elements or faults. · Support the deployment of configuration and new design / solutions to network elements. · Work with teammates to develop and test solutions within both the physical and virtual lab environments. · Support deployment activities of new technologies and hardware as driven by strategic projects associated with network enhancement and upkeep. · Work closely with product to support our customer product offerings such as SD-WAN and GNMS · Provide engineering sales support, responses to RFQs and tenders on potential services of a complex or novel nature that will require product enhancements and attend customer meetings as technical expert. · Identify, analyse and specify new and emerging technologies, technology roadmaps and product /service opportunities and work with vendors to develop solutions. · Maintaining a high level of capability in network engineering, including new and emerging technologies, networks tools, systems, and processes so that you can model continuous learning and actively provide coaching and mentoring of other network engineering team members. · Support the deployment and management of internal networks. · Clearly communicate complex technical concepts to a less technically skilled audience. · Capable of handling complex network issues and delivering customer-focused service support under high pressure. Key Activities for this role: · Understanding the impact of changes in the environment; working with agility; creating the conditions for embracing and driving continuous change. · Considers enterprise impact when adjusting plans in line with changes and proactively plans for changes and develops contingency plans to minimise risk. · Uses internal support to remove barriers to working in an agile way. · Seeks feedback from customers/stakeholders and adjusts to maximise outcomes. · Managing product lifecycles - Identifying, develop, monitor product lifecycles to maintain an up-to-date equipment portfolio. · Identifying technologies to curate products and solutions - Creating business opportunities through the identification, validation, and selection of technologies to curate and leverage. · Deploying integrated networks and solutions - Builds systems that install, configure, test, deploy and monitor network solutions, ensuring effective integration and automation. · "Configuration: Develops advanced programming logic for automated configuration changes, orchestration and unit testing, leveraging and enhancing open-source libraries and frameworks appropriately. · Testing: Supports automated system testing and acceptance activity, evaluates and addresses gaps in the system test plan, determines appropriate next steps, establishes norms for and co-ordinates automated system integration test efforts, tools, guidelines and frameworks for a single technology domain. · Deployment: Supports the creation of a CI/CD framework, in collaboration with SMEs and partners, creating deployment guidelines and approaches that address the overarching outcomes and business goals, for a single technology domain in the context of the enterprise-wide strategy. · Agile Team Working: Supports an agile team to plan and deliver code that meets the DoD, defining SCM practices to ensure that code and associated artefacts are properly versioned and controlled. · Systems Engineering: Employs holistic ""systems thinking"" across multiple technology domains, defining appropriate integration and automation patterns in reusable proof of concepts (PoC) projects, contributing to complexity reduction in systems development". · Designing networks and solutions - Translates requirements into a flexible, customer focused and cost-effective network or solution architecture that meets current and future needs. . · Network solution and design: Uses tools and automation to design and evolve a Minimum Viable Product (MVP) for virtualised, service-based, secure and resilient networks and solutions, with intrinsic automated validation, collaborating across multiple domains. · Documentation: Provides review of network and solution documentation for completeness, automated traceability, alignment with organisational standards and ease of understanding by customers and stakeholders". · Transitioning to new networks and solutions · "Self-organising networks (SON): Combines SON principals with data analytics to deliver self-organising networks. · Performance monitoring: Establishes network solution advanced performance metrics and enhances automated monitoring tools and data infrastructure to evaluate the system against these metrics, contributing to the development of predictive models to automate performance monitoring and capacity forecasting. · Troubleshooting: Uses data infrastructure to automatically gather, manage and analyse performance data to identify parties impacted by service level changes or outages, escalates to relevant internal stakeholders, taking ownership and collaborating across teams. · Optimisation: Evaluates automated optimisation opportunities for improving customer centricity, judging trade-offs between cost and customer benefits, using data and analytics to gain buy-in from stakeholders. · Lifecycle management: Proactively manages network and IT lifecycle, using data to forecast end of life, developing retirement schedules in line with maintenance strategy. · Network Business and Commercial - Defines and manages business and commercial agreements for the cost-effective delivery of network solutions. · Business case: Owns the development of compelling business cases, working across the organisation to identify costs and benefits for different business units, performs sensitivity analysis and presents multiple business case options for assessment, critically evaluating designs for resilience, cost-effectiveness, scalability, security and performance. · Partners and Vendors: Significantly contributes to the development of commercial arrangements with vendors and partners to ensure cost effective delivery of high-quality networks and solutions. Manages commercial relationships for a significant functional area within Networks. · Commercial Strategy: S