About the role
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
TheNetwork Operations Center (NOC)Engineer monitors and controls large network systems from a central location, focusing on network/system troubleshooting, alarm response, and issue resolution. This is a100% on-site position requiring strict adherence to SLAs.
Role and Responsibilities:
- Monitor network and server systems and respond to alerts.
- Diagnose, troubleshoot, and document network/system issues.
- Manage incident reports and perform hardware/software checks.
- Collaborate with vendors/carriers to resolve issues.
- Use network management tools to track performance and traffic statistics.
Qualifications and Requirements:
- Bachelor’s Degree inEngineering or IT-related fields.
- Minimum3+ year of relevant experience.
- Willingness to work shifting schedules, including weekends.
- Cisco/Microsoft certifications and ITIL knowledge are advantageous.
Core Competencies:
- Drive for Results, Initiative, Quality of Work, Teamwork, and Commitment to Learning.
Technical Competencies:
- Experience in monitoring and troubleshooting network infrastructures.
- Knowledge of network hardware (Cisco, Palo Alto, Fortigate) and server systems (Dell, Pure Storage, EMC, HP).
- Familiarity with monitoring tools (WhatsUp Gold, Solarwinds, Zabbix, etc.).
- Strong troubleshooting, communication, organizational, and multitasking skills.
- Ability to work independently and collaboratively while maintaining detailed documentation.
Summary: TheNOCEngineerrole requires monitoring, troubleshooting, and maintaining large network systems, ensuring SLA compliance, and collaborating with vendors. Strong technical skills, certifications, and adaptability to shifting schedules are key.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!