About the role
Requirements:
- 5-8 years of experience in Network Operations, especially in NOC, or Infrastructure Operations roles.
- 3+ years of hands-on experience with cloud networking (AWS and/or Azure).
- Proven experience handling P1/P2 incidents in 247 production environments.
- Experience supporting global customers or platforms in a follow-the-sun, multi-time-zone operating model.
- Demonstrated ability to troubleshoot and resolve network issues beyond monitoring, including root cause identification and remediation.