Nutrition Client Services Manager

This is a remote role that requires working US night shift hours

At Syndigo, our Nutrition & Wellness data solutions help restaurants, retailers, and digital platforms use high-quality nutrition and product data to create engaging consumer experiences across health, fitness, nutrition, and retail applications.

We are looking for a Nutrition Client Services Manager who will work directly with clients using our nutrition data solutions while serving as a nutrition subject matter expert. In this role, you will manage client projects, conduct recipe and menu nutrition analysis, ensure data quality and accuracy, and partner cross-functionally to deliver high-quality nutrition solutions.

• Manage client projects, timelines, and deadlines related to online nutrition tools for restaurant clients.
• Conduct recipe nutrition analysis and ensure the quality and accuracy of restaurant menu and nutrition data.
• Serve as a nutrition subject matter expert for clients and internal teams.
• Partner directly with clients to understand their goals, align deliverables, provide progress updates, and address questions or concerns.
• Maintain high standards of accuracy across nutrition, ingredient, allergen, and menu data.
• Stay current on nutrition, ingredient, allergen, and menu-labeling regulatory requirements.
• Maintain and improve client training materials, documentation, processes, and templates.
• Analyze nutrition data and large datasets to identify issues, discrepancies, and opportunities for improvement.
• Work cross-functionally with internal teams to maintain high data-quality standards and deliver effective client solutions.
• Accurately track project activities and maintain the information required for billing and operational reporting.
• Support broader Nutrition & Wellness data-quality initiatives and continuous-improvement efforts.
• Proactively identify solutions and help clients achieve their nutrition and menu-analysis goals.

• 3+ years of professional experience working with nutrition data.
• Registered Dietitian with current CDR credentials and applicable state licensure.
• Strong knowledge of recipe nutrition analysis, menu creation, nutrition labeling, ingredient data, and allergen information.
• Knowledge of nutrition and menu regulations applicable within the United States, with the ability to research and interpret new regulatory questions.
• Experience managing client-facing projects, timelines, deliverables, and multiple priorities.
• Strong client communication and relationship-management skills across written, phone, and virtual interactions.
• Strong attention to detail with demonstrated experience working with large datasets.
• Advanced Microsoft Excel skills and comfort working with nutrition/product data.
• Ability to identify data discrepancies and maintain a high level of accuracy.
• Strong organizational, analytical, and problem-solving skills.
• Proactive, solution-oriented mindset with a focus on delivering results.
• Passion for helping clients provide consumers with accurate, relevant, and timely nutrition information.
• Experience or interest in technology within the Nutrition & Wellness space is preferred.