About the role
Connor, Clark & Lunn Financial Group (CC&L) is looking for an Office Services Administrator to join our Gurugram office on a six-month contract.
The successful candidate will support the day-to-day operations of the office and help ensure a professional, well-organized and efficient workplace experience for employees and visitors. This is a hands-on role requiring strong coordination skills, attention to detail and the ability to work effectively with employees, vendors, building management and other internal stakeholders.
What Will You Do:
- Support the day-to-day functioning of the office and help maintain a safe, clean, organized and professional workplace.
- Coordinate with building management on routine facility-related matters, repairs, maintenance and service requests.
- Monitor office infrastructure and equipment and coordinate with the appropriate vendor or service provider when issues arise.
- Manage annual maintenance contracts and preventive maintenance schedules for office systems and equipment, including HVAC, UPS/DG, fire safety systems and pest control.
- Conduct regular checks of meeting rooms, workspaces, pantry and common areas to ensure they are maintained appropriately.
- Support workplace health and safety requirements, including fire extinguisher checks, first-aid readiness, emergency evacuation plans and periodic fire drills, and maintain relevant facility records and logs.
- Assist with employee seating, workspace readiness and other office-related requirements.
- Coordinate office access and security arrangements, including access cards, CCTV and parking allocation.
- Maintain utility consumption logs and support monitoring of facility running costs.
- Maintain an up-to-date asset register for office furniture, fixtures and equipment.
- Coordinate with office vendors including housekeeping, security, pantry, maintenance, courier and other service providers.
- Monitor vendor performance against the agreed scope and service levels, conduct periodic reviews and escalate service issues where required.
- Obtain and compare quotations, support vendor selection and track contract and AMC renewal timelines.
- Support vendor onboarding and maintain vendor documentation, agreements, service records and related administrative information.
- Ensure outsourced staff (housekeeping, security, pantry) are deployed as agreed, and track vendor compliance documentation such as attendance records and PF/ESI challans.
- Support invoice verification, tracking and coordination with the relevant internal teams for timely processing.
- Assist with purchase orders and maintain appropriate records of office-related expenses.
- Support inventory management for office supplies, pantry items and other consumables.
- Provide a professional and helpful experience to employees, visitors and external partners.
- Support visitor management, courier and other front-office requirements as needed.
- Coordinate meeting room requirements, including room set-up, catering and other logistical arrangements.
- Assist with internal meetings, employee engagement activities, office celebrations and events.
- Coordinate travel and logistics, including cab, hotel and transport arrangements for visiting colleagues and leadership.
- Support new employee workplace readiness, including coordination of seating and other office requirements.
- Provide general administrative support and undertake other office services responsibilities as required.
What You Bring:
- 2–3 years of relevant experience in office administration, office services, workplace operations or facilities coordination.
- Hands-on experience coordinating with vendors and service providers.
- Working knowledge of vendor management, including service-level monitoring, quotations, AMCs and contract renewals.
- Good understanding of day-to-day office and facilities operations.
- Strong written and verbal communication skills.
- Strong interpersonal skills and the confidence to coordinate with employees, vendors and other stakeholders.
- A proactive, service-oriented approach with the ability to take ownership and work independently.
- Working knowledge of Microsoft Excel, Word, Outlook, PowerPoint and Teams.
- Strong organisational and follow-up skills, with excellent attention to detail.
- Ability to prioritise multiple requests and respond effectively to day-to-day operational issues.
- Ability to handle sensitive and confidential information with discretion.
- Flexibility to support changing office requirements and ad hoc activities.
- Bachelor’s degree in any discipline.
- Experience within a corporate or professional office environment.
- Experience with invoice tracking, purchase orders and basic expense/budget administration.
- Familiarity with workplace fire and safety practices and with compliance requirements for outsourced/contract staff.
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