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hdfcbank

Posted 22 Jul 2026

Officer-CMS-Operations

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Employment
Full time
Team
Operations
Posted
22 Jul 2026

About the role

Job Title:

Officer – CMS

Job Details:

Business Unit: Operations

Team: Operations

Location: Pan India

Job Function: Service

Role Type: Individual

Job Band Range: S1 & S2

JD Created Date: 21-Dec-21

JD Updated Date: 14-May-24

Version No: 1.0

Job Purpose:

Managing activities related to collection, e-payments, at PAR instruments, and FIG operations.

Job Responsibilities:

Collection: Receive and process cheques/negotiable instruments, sort, batch, enter data in Cashin, follow up with banks, file pay slips.

Payments/E-Payments: Data entry for ACH, DC & Vostro, dispatch FIRC & DDs, attend customer queries.

AT PAR: Enter agreement details, assist branches with discrepant instruments, receive paid warrants, forward to vendors for details, prepare and forward reconciliation statements, attend customer queries, check funding, call for balance from Correspondent Banks.

FIG Operations: Receive and process RBI Bonds for redemption, reply to customer queries, receive and forward TAX Challans, receive and process IPO forms.

Others: Follow up with branches for ASBA Final Certificate, non-ASBA Provisional Certificate, daily reporting of rights/debt issues, and dispatch of BTI application forms.

Educational Qualifications:

Graduate

Key Skills:

Good in Excel and MS Office

Compliance orientation

Experience Required:

0 to 2 Years; Banking preferred but not a constraint.

Major Stakeholders:

CMS Ops staff, Team Leader, Unit Head, Fund Transfer/Outward/Call Back/Implementation team.

Cheque/cash pickup agencies, Bulk cash counter, corporate customer, pickup team/Query CPU team, IT team, RBB, CIT agencies, support team.

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