About the role
Key Responsibilities
- Handle end-to-end OMS/WMS operations — order processing, allocation, and shipment tracking.
- Support implementation and configuration of OMS/WMS platforms (Unicommerce, Vinculum, or similar).
- Coordinate with warehouse, logistics, and courier partners for smooth fulfillment.
- Monitor inventory sync and resolve stock discrepancies across channels.
- Troubleshoot OMS/WMS issues like order failures and sync errors.
- Generate reports on fulfillment, RTO, NDR, and inventory accuracy.
- Coordinate with IT/tech teams on upgrades and bug fixes.
Requirements
- 1–3 years managing OMS/WMS platforms (Unicommerce, Vinculum, or similar).
- Understanding of e-commerce/D2C order fulfillment workflows.
- Strong analytical and troubleshooting skills.
- Proficiency in Excel/Google Sheets.
- Bachelor's degree in any discipline.
Benefits
- A growing skincare brand with a focus on science-backed, dermatologist-led products
- A collaborative work culture where ideas are heard and teamwork is valued
- Opportunities to learn, take ownership, and grow with the company
- Exposure to how a skincare brand works, across teams and functions
- A supportive and inclusive workplace