About the role
The Operations Analyst is responsible for coordinating, analyzing, and processing functional requests related to kit closures (SPT/Dynacor), Component setup and ECN/OCN bulk submissions. This role supports the accuracy and efficiency of Medline’s kit building and manufacturing operations within the ERP system (AS400).
· Bachelor's degree preferred
· Must be able to cater tasks in challenging environments & deliver efficiency
· Must be detail-oriented with strong analytical skills
· Excellent communication and problem-solving skills are required
· Very organized in both file and data management
· Excellent follow-up skills are required
· Must demonstrate accountability of task & proactive approach throughout
· Healthcare or Surgical products knowledge will be an added advantage
· Basic level awareness of AS400/SAP will be an added advantage
· Ability to extract, analyze and report on data required
· Basic MS-Excel Skills
Some of the responsibilities are:
· Handle functional tasks such as processing Kit (SPT/Dynacor), scheduling them within the manufacturing ERP system (AS400) and draft them in design tool (Pack draw) on Daily basis.
· Process Electronic Change Notices (ECNs) and Operational Change Notices (OCNs) for the SPT and Dynacor divisions.
· Demonstrate understanding of component setup data, execute ECN/OCN bulk requests, and provide support for Master Data Management (MDM) mailboxes. Handle ad hoc requests from the MDM team as needed.
· Actively participate in discussions with U.S. stakeholders, ask insightful questions, and continuously build domain knowledge to support seamless task execution.
· Closely manage surgical kit and tray closure requests in accordance with defined SOPs and within established turnaround times (TATs).
· Ensure accuracy targets are met in line with business standards and maintain strict adherence to established guidelines.
Work Experience:
· 1-3 Years of total experience, relevant experience of 1 year can be an added advantage