About the role
- Ensure timely dispatch of orders to meet customer expectations
- Manage the order processing line and monitor workflow to ensure efficiency
- Conduct product quality checks at various stages of production to maintain high standards
- Maintain accurate inventory records and monitor stock levels
- Draft purchase orders in a timely manner to replenish inventory as needed
- Book shipments with carriers to ensure timely delivery of orders
- Handle returns and exchanges efficiently, resolving any issues promptly
- Facilitate all modifications in orders, including changes in quantity, specifications, or delivery dates
- Coordinate with the production team to pass orders promptly and accurately
Requirements
- Bachelor's degree in business administration, operations management, or related field
- Able to relocate to the place of work.
- Proven experience in operations coordination or a similar role
- Excellent attention to detail and accuracy
- Good verbal and written communication skills.
- Excel with formulas like V-look up, pivot table, h-lookup, count-if, sum-if
- Able to prioritise, manage time and work to deadlines.
- Familiarity with order processing systems and shipment booking platforms
- Apprising credit memos, credit verification 5MIS & coordination
- Proficiency in inventory management software and MS Office Suite
- Tech-enabled: Should be comfortable with using Mobile Apps and computer systems
- Knowledge of quality control procedures and production processes is a plus