About the role
Key job responsibilities
Collaborate with multiple stakeholders and launch dark stores.
Track and index operational metrics including count compliance, fulfillment times, inventory accuracy, and delivery performance across city networks
Maintain data integrity for operational dashboards and reporting systems used by leadership teams
Support root cause analysis for operational defects and SLA breaches
Coordinate with store operations teams to ensure timely data updates and metric accuracy
Assist in identifying trends and patterns in operational performance to support continuous improvement initiatives
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- 1+ years of performance metrics, process improvement or lean techniques experience
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