About the role
Responsibilities:
- You hold vendors to a standard.
- You understand that your work affects customer experience. We treat our customers like family, and that is not just a line on a poster.
- You maintain and track internal records for compliance and quality.
- You enjoy analyzing the data you work with. COD, delivery, customer patterns. You notice the thing nobody else is looking at.
- You don't segregate work into low-level and high-level. There is no "this is not my job" here. Everyone contributes across functions.
- You believe teamwork is actually valuable for everyone on the team.
- You are curious. You don't hesitate to question a system or a process, eventually, to improve it.
Requirements:
- Not more than 2-3 years of total experience. Freshers can apply too.
- Hands-on experience with managing Amazon and Shopify (preferred, but not mandatory). Be prepared to justify why we should hire you without this experience.
- Familiarity with inventory management (preferred, but not mandatory). Be prepared to justify why we should hire you without this experience.
- You have a proven track record of strong analytical skills to evaluate data, track performance, and provide actionable insights (even if it's a college project).
- Good communication skills. You will be talking to a lot of outside vendors and stakeholders.
- At least a 12th-standard pass.