Operations & Support Service

• German gPMO
• Experience 3 to 6 years Ability to conduct a training Only if responsible or PAP Representation for all
• Services Must have a solution finding approach for new demands and new issue ITIL Foundation
• Follow STRIVE gPMO KPIs for improvement of the service delivery PM Foundation Conducting meetings professionally Golden Meeting Rules STRIVE process should be known and should be used Complaint Ticket Process Take responsibility of the project specific service execution Delegation
• Support Basics of stakeholder management Soft skills Speaks fluently
• German English C1 Level awareness Good communication skills Active in discussions
• Communication in tickets Team Work Adaptability Marketing of services Takes ownership and self motivated

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