About the role
Learn and support day-to-day operations across OPD, IPD, ICU, OT, reception, billing, and patient services
Assist in coordinating patient flow and departmental activities
Support implementation and monitoring of SOPs, quality standards, hygiene, and safety protocols
Work closely with doctors, nurses, RMOs, and support staff to ensure smooth operations
Assist in handling patient feedback, complaints, and service recovery initiatives
Participate in daily rounds, audits, and operational reviews
Support inventory monitoring and departmental reporting
Assist in maintaining operational records and documentation
Learn hospital compliance requirements, accreditation standards, and quality processes
Support HR-related activities such as attendance tracking, staff coordination, and training programs
Prepare daily, weekly, and monthly operational reports
Requirements
MHA, MBA (Healthcare Management), BHA, or related qualification
Freshers or candidates with up to 1 year of healthcare experience can apply
Strong communication and interpersonal skills
Positive attitude and willingness to learn hospital operations
Basic knowledge of MS Excel, MS Office, and reporting tools
Ability to work in a fast-paced healthcare environment
Good analytical and problem-solving skills
Benefits
Competitive salary based on qualifications and skills
Comprehensive on-the-job training
Exposure to end-to-end hospital operations
Career growth and leadership development opportunities
Supportive and professional work environment
Training & Growth Opportunity
Structured exposure to all major hospital departments
Hands-on learning under experienced hospital administrators and department heads
Training in hospital operations, patient experience, quality, compliance, and reporting
Performance-based growth opportunity to become an Operations Manager within 6 months