About the role
Role : Ops Lead
Location: Mumbai
Exp Range: 7 - 12 Yrs
Must Have:
- Advance MS Office with strong hold on MS Excel
- Strong Communication Skill
- Independent decision Making.
- Good Email writing skills
- Analytics and eye for detail
- Conflict Management
- Risk analysis
- Decision-maker
- Problem-solver
- Adaptability
- Maintaining Quality Standards
Roles & Responsibility:
- Planning of all online LBA, RPA, IBA and offline assessment’s.
- Communicate with PAN India Sales/ Account Manager’s for planning of various assessments.
- Communicate with all stake holder’s with regards to planning and execution of LBA/ RPA assessments
- Overlooking future planning along with meeting and exceeding the targets.
- Follow check list process and mapping of required teams while creation assessments in tool.
- Create assessment id’s in the tool
- Prepare weekly and fortnightly Exam Schedule .
- Interacting with all stake holder’s with respect to planning of future exams and exam schedule preparation.
- Daily publishing of Operation Calendar with all the stake holder’s as per process.
- Publishing of RPA exam schedule with required stake holder’s.
- Publishing of weekly exam schedule with all the stake holder’s.
- Follow up with VBT team and operation team for planning of future exams.