About the role
- Responsible for the delivery of customization services for NetSuite clients
- Responsible for managing clients in pre-sales and post-sale environments
- Identify, evaluate and understand customer requirements to help with NetSuite set-up, configuration and customization
- Understand As-Is and To-Be Processes and perform Gap Analysis
- Create functional and user documentations
- Analyze and troubleshoot complex system/user issues and coordinate issue resolution across users, technical team, and vendors as needed
- Perform simple administrative tasks in NetSuite ERP, like roles and permissions, suite- flow, etc
- Ensure users are provided professional, courteous and timely support and service
RequirementsPreferred candidate profile
- Experience as Functional Consultant on NetSuite
- Mandatory Modules - O2C, P2P, Financials / R2R / GL Impacts
- Mandatory Customization - Saved Search / Reports / Dashboards / Workflows / Approvals / Data Upload
- Good to have (Any TWO of these) - D2B, Manufacturing, SCP, SuiteProjects, FAM, ARM, NSPB
- Experienced on NetSuite as a Functional Consultant for more than 4 years
- At least 1 Full Life Cycle Experience
- Experienced in Creating Project Documentation
- Excellent Communication skills
- B.Tech. / MBA / Any Graduation