About the role
Order Taker & Senior Order Taker
Company: Popo Global Private Limited
Department: Operations
Job Location: Bangalore
Industry: F&B / Restaurant
Position: Steward / Waiter / Order Taker
Number of Outlets: 43+
Employment Type: Full-Time
Clean, set up, and maintain dining tables and service areas.
Welcome guests, escort them to their tables, present menus, and serve water.
Take customer orders, enter them accurately into the system, and recommend menu items.
Serve food and beverages promptly and accurately.
Provide excellent customer service and support upselling initiatives.
Refill water glasses and attend to guest requests throughout their visit.
Keep service stations stocked with cutlery, napkins, trays, condiments, and other essentials.
Clear and reset tables efficiently for the next guests.
Assist with restaurant opening and closing duties.
Wash and clean dishes, utensils, cookware, and glassware as required.
Maintain cleanliness, hygiene, and sanitation standards across the restaurant.
Assist with receiving, storing, and organizing stock and supplies.
Work closely with the team to ensure smooth restaurant operations.
Minimum 1 year of experience in the restaurant/F&B industry.
Good spoken and written English communication skills.
High school diploma or equivalent qualification.
Age between 18 and 35 years.
Friendly, polite, courteous, and customer-oriented personality.
Neat and well-groomed appearance.
Strong customer service and teamwork skills.
Good communication and organizational skills.
Physically fit and able to work long hours while standing.
Willingness to work rotational shifts, nights, weekends, and holidays.
Candidates with good product knowledge and upselling skills will be preferred.
Order Taker
Senior Order Taker