About the role
- Provide level 2 support for Oracle Service Bus (OSB) and related middleware applications.
- Perform Oracle WebLogic administration tasks including installation, configuration, and maintenance.
- Debug OSB code logic and transformations using XQuery and XSLT.
- Utilize WebLogic Scripting Tool (WLST) for automation and administration tasks.
- Monitor system performance using tools such as Elastic Search (ELK), Grafana, and other monitoring tools.
- Collaborate with development and infrastructure teams to resolve complex issues and optimize system performance.
- Conduct Thread Dump Analysis, Heap Dump Analysis, and TCP Dump analysis to troubleshoot performance bottlenecks.
- Implement and maintain IT hygiene parameters in WebLogic-OSB environments (e.g., timeouts, connection pooling, transaction handling).
- Assist in Solace and KONG administration as required.
- Participate in the setup and configuration of CI/CD pipelines using Jenkins, Ansible, and other relevant tools.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 3-5 years of overall IT experience with at least 2 years of relevant experience in OSB support and administration.
- Proficiency in Oracle WebLogic Administration and OSB.
- Strong command of Unix/Linux basic commands and shell scripting (Bash, Python).
- Familiarity with monitoring tools and analytics platforms such as ELK stack, Grafana.
- Experience in setting up and configuring CI/CD pipelines using Jenkins and/or Ansible.
- Ability to analyze thread dumps, heap dumps, and TCP dumps.
- Excellent troubleshooting and debugging skills with the ability to quickly resolve issues to minimize impact.
- Operational and domain experience in IT support or similar roles.
- Strong communication skills and ability to collaborate effectively with cross-functional teams.