About the role
HOW Will YOU CONTRIBUTE TO THIS ROLE
Weightage
· Outbound calling to existing customer
· Ensuring maximum number of calls and meeting daily target of connects
· Ensuring customer retention target is met
· Resolving query of the customers
· Maintaining call quality
40%
20%
20%
20%
TOTAL
100%
MUST HAVE
Education: Graduate
Work experience in years: 6months to 1 year experience in calling Skills / experience required - Yes
Level
Expert or Intermediate or Beginner
Other skill set:
- Proficiency in English and Hindi
- Any additional language would be an added benefit
· Good communication skill