About the role
Key Responsibilities
Communicate with clients through email, WhatsApp, phone calls, and online meetings.
Understand client requirements, expectations, and concerns.
Clearly communicate client requirements to the respective internal teams.
Act as a bridge between clients and internal teams.
Follow up with team members on ongoing client tasks and deliverables.
Provide clients with regular updates regarding project progress.
Handle day-to-day client queries and coordinate with the relevant team for resolutions.
Maintain proper records of client communication, requirements, and follow-ups.
Coordinate client meetings and discussions when required.
Prepare meeting notes and communicate action items to the concerned team.
Follow up on deadlines and ensure client requirements are properly communicated and tracked.
Build and maintain professional relationships with clients.
Identify client concerns and escalate important issues to senior team members when required.
Support the team in ensuring smooth day-to-day management of client projects.
Requirements
Freshers are welcome to apply.
Excellent verbal and written communication skills.
Good command of English.
Confident and comfortable communicating with clients.
Good listening and understanding skills.
Strong follow-up and coordination skills.
Good organizational and time-management skills.
Ability to handle multiple tasks and client requirements.
Professional attitude and willingness to learn.
Basic knowledge of MS Excel / Google Sheets and email communication is preferred.
What You Will Learn
During the internship, you will gain practical experience in:
Communicating with real clients
Understanding and managing client requirements
Professional email and WhatsApp communication
Client follow-ups and coordination
Handling client queries and concerns
Coordinating with internal teams
Managing project updates and deadlines
Conducting and participating in client meetings
Building long-term professional client relationships
Career Growth
Candidates who demonstrate strong performance, communication skills, professionalism, and the ability to handle client responsibilities effectively may be considered for a full-time position with Maskoid Technologies after the internship.
Why Join Maskoid Technologies?
Paid internship
Work with real clients
Gain hands-on experience in client management
Learn professional communication and coordination
Work with experienced digital marketing teams
Develop practical project management skills
Opportunity for full-time employment based on performance
If you are confident, good at communication, enjoy interacting with people, and want to start your career in client management, we would like to hear from you.