About the role

Role summaryWe are looking for a Partner Integrations / Solutions Engineer who will be responsible for taking technical partnerships from initial discussion through to successful implementation.The role involves working closely with both our internal engineering team and partner engineering teams to understand technical requirements, design integrations, resolve technical challenges, and ensure integrations are successfully launched and maintained.This is a hands-on technical role, focused on delivering reliable integrations rather than sales or business development.
What you'll own1. Integration design and scoping

Run technical discovery with the partner: what their API exposes, what ours needs, where the gaps are
Define the data contract in both directions — what fields, what format, what frequency, what happens on failure
Produce the integration spec that both engineering teams build against
Realistic effort estimates and sequencing, so commercial teams don't promise timelines we can't hit

2. MCP and API architecture

Design and build out MCP server implementations for partner and product integrations
Own REST API and webhook design decisions on our side of the connection
Authentication and authorisation flows — OAuth, API keys, token lifecycle, scoping
Rate limits, retries, idempotency, error handling and failure modes

3. Data mapping and requirements

Determine exactly what data is required from each end and why
Field-level mapping, schema translation, and handling mismatches between the two models
Flag privacy, consent and compliance implications early — especially for payment and student data
Define what gets synced, what stays local, and who is the source of truth

4. Build, test and launch

Sandbox setup, test plans, UAT coordination with the partner's technical team
Debug failing integrations — read logs, trace requests, isolate whether it's us or them
Own the go-live checklist and post-launch monitoring
Version and deprecation management as partner APIs change

5. Marketplace and technical enablement

Get us listed on partner marketplaces and app directories, meeting their technical review requirements
Write and maintain integration documentation, setup guides and API reference material
Build demo environments and reference implementations
Technical enablement for the partner's support and solutions teams

Must-have

5–8 years in solutions engineering, partner/integration engineering, technical account management or integration consulting at a SaaS or API company
Hands-on: can read API documentation, hit endpoints with Postman or curl, read a log and find the problem
Strong grasp of REST APIs, webhooks, JSON, OAuth and common auth patterns
Has personally delivered at least two third-party integrations end to end — can walk through the architecture and what broke
Can write clearly for a technical audience — specs, docs, integration guides
Comfortable holding their ground in a technical conversation with a partner's senior engineers

Strongly preferred

MCP (Model Context Protocol) experience, or a demonstrable grasp of the concept and appetite to go deep
Scripting ability — Python or JavaScript — enough to prototype and test
Payment gateway or WhatsApp Business API integration experience
Prior work on a marketplace listing or partner app submission
Exposure to AI/LLM tooling and agent architectures

Qualification

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
Relevant experience in API integrations, solutions engineering, partner engineering, or technical consulting is required.

Partnerships Manager — Marketplace & Solution Integration

About the role

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