PC - Punjab - Waste Management

ResponsibilitiesandDuties:

·TheProject Coordinatorneedstoenableoperationsteamtoexecuteclientrequirements

·DevelopStandardOperatingProcedures(SOPs)specifictotheprojectandtrainthe project team on the SOPs for implementation.

·TheProject Coordinatormustfollowtheprocesswithextremeattentionto detail.

·Monitorstandardoperationsandresolveanydeviations.

·TheProject Coordinatormustknowhowtoworkalloftheequipmentfor waste processing.

·TheProject Coordinatormustcoordinateandregularlycommunicatewiththeirteam through messages, calls, and meetings.

·TheProject Coordinatorshouldfocusondevelopingtheecosystem

·The Project Coordinatorshouldlookintodeepclientengagementonamonthly basis through training, awareness sessions, collection drive etc

·The Project Coordinatorshould ensure that the clients interacting with them on the ground are satisfied with Company services.

·The Project Coordinatorwill understand the contract requirements and be responsible for accepting and handling all issue related calls by clients in coordination with client team

·Meetclientsregularlytoensureclientsatisfactionandadjustprocessesifrequired

·Ensureclientsidetrainingsarecompleted.

·As the face of the company to our clients, you will deeply engage with client to address gaps and schedule sensitization, awareness programs, and trainings for our clients on responsible waste management.

·The Project Coordinator will update clients on their waste managed by sending monthly qualitative and quantitative reports monthly reports to them

b)Targetsand Deliverables:

·Regularweekly, monthlyandquarterlymeetingsthroughafixedcalendarwithClient Team

·RaisingInvoicesforservicesofferedby10^thofeverymonth

·MoU/Agreementtobemonitoredandreneweduponexpiry

·Meetingclientsregularlytoensureclientsatisfaction

·Optimizeoperationalrequirementstomaintainservicedeliverywhilereducingcosts

·Capturefleetdetailsandexpensesonmonthlybasis

·InvoicestobeuploadedinVMSontimelybasis

·Understandandadheretocontractrequirements,handlingallclientissue-relatedcalls.

·Develop project-specific Standard Operating Procedures (SOPs) and train the project team on their implementation.

·Serve as the primary point of contact for clients, engaging with them to address any gaps and organizesensitization,awarenessprograms,andtrainingsonresponsiblewaste management.

·Provide clients with regular updates on their waste management through monthly qualitative and quantitative reports.

·Identify potential business expansion opportunities and manage contract statuses by monitoring expirations, negotiating renewals, and analyzing current Profit and Loss (P&L) statements, scrap revenue, infrastructure, and scope of work.

·Collaborate closely with Operations, Business Development, and Accounts departments to ensure customer satisfaction, managing client-related activity data through our Management Information System (MIS) platform.

·Participate in environmental club activities initiated by clients as part of client engagement efforts.

·Gather monthly feedback from clients and share status reports with internal teams to enhance operational efficiency.

·Develop customized proposals tailored to client requirements and collaborate with the team to create proposals aligned with market needs.

·Evaluatevariouswastemanagementtechnologiesto providesuitablesolutions toclients.

·Utilize market knowledge and competitor analysis to identify and develop the company's unique selling propositions and differentiators.

·Workwiththeleadershipteamtoenhancethecompany'scommunicationsstrategy.

·Conduct market research, including competitor analysis, and maintain a marketing strategy while collecting and assessing customer feedback.

• bachelors/masters in waste management or sustainability
  
• work experience in solid waste management preferred
  
• relocate to patiala, punjab as it is an onsite work