About the role
- Expertise in database, Linux/Unix environment, automation tools.
- Experience in production support management, with a proven track record of successfully leading teams
- Excellent communication, leadership, and interpersonal skills
- Experience with production support processes and incident management
- Ability to effectively apply business knowledge and leadership qualities to solve problems
- Strong analytical and problem-solving skills required, including a thorough understanding of how to interpret business needs and translating them into actionable application and operational requirements
- Excellent verbal and written communication skills and the ability to interact professionally and fluently with a diverse group including executives, managers and subject matter experts